For the second consecutive year, Hyundai’s MyHyundai with Bluelink app has secured the top spot in J.D. Power’s 2024 U.S. OEM ICE App Report.
The app scored 895 points, significantly outperforming the study’s average of 742 and surpassing its own 2023 score by 92 points.
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Manish Mehrotra, vice president of digital business planning and connected operations at Hyundai Motor North America, emphasized the company’s customer-focused approach: “To win, we listen very carefully to our customers. We aim to continuously improve and deliver the best mobile app experiences.”
The app’s success is credited to its enhanced speed, accuracy, reliability of remote commands, and customer-driven UX/UI improvements. The J.D. Power report evaluates ICE vehicle owners’ experiences with automaker-branded apps based on over 270 best practices and insights from more than 1,900 surveyed owners.
Hyundai Motor America continues to support its vision of “Progress for Humanity” through innovative technology and a strong U.S. operational presence, including its headquarters, manufacturing facilities, and 835 independent dealerships.
Source: Hyundai Tops J.D. Power 2024 U.S. OEM ICE App Report for Second Consecutive Year
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