Bugatti has honored the outstanding contributions of its global service teams through the 2024 Bugatti Service Excellence Program, celebrating the craftsmanship, precision, and dedication that define the brand’s aftersales experience.
Launched in 2021, the initiative recognizes service partners that embody Bugatti’s core values and maintain its commitment to perfection.
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This year, Bugatti UAE received the top accolade as Global Service Partner of the Year, while Bugatti Greenwich was awarded for North America and Bugatti Zurich for Europe. Bugatti Vienna earned the title of Most Improved Service Partner, highlighting their exceptional progress and dedication.
Each Bugatti Service Partner is entrusted with upholding the brand’s exacting standards, working closely with the marque to ensure clients receive world-class service and peace of mind.
As Alexis Ploix, Director of Aftersales and Customer Service, stated, Bugatti’s customer service excellence is rooted in “the small details,” echoing the ethos of Ettore Bugatti himself.
Technicians certified through Bugatti’s Molsheim-based Customer Service Accreditation Training are at the heart of this philosophy.
The program not only reinforces technical mastery but also strengthens global collaboration—ensuring that every Bugatti is cared for with unmatched precision and professionalism.
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